Privacy and Cookie Policy

Effective October 30, 2025

At Tech World Supply, our purpose is to enrich lives through technology. We collect, use, and share information about consumers to fulfill our purpose, meet (and hopefully exceed) customer expectations, and provide value to our stakeholders and the communities we serve.

This Privacy Policy is designed to give you an understanding of the personal information options we provide to all Americans, what types of information related to consumers we collect, how we use that information, and how we share that information. We also discuss other topics we think you'll find relevant to personal information.

If you have any questions about our privacy practices, feel free to ask using our contact information provided below.

SCOPE

This Privacy Policy applies to digital properties (websites and mobile apps) owned or operated by Rousseaubrand LLC doing business as Tech World Supply and any of our subsidiaries, unless that property or subsidiary has its own privacy policy (which would instead apply).

PERSONAL INFORMATION OPTIONS

While only required by a relatively small number of US states, we provide the following options to all Americans:

Access: We'll give you a report on the personal information that Tech World Supply has about you. Just submit an access request to get started.

Deletion: You can ask us to delete certain personal information we have about you by submitting a deletion request. Exceptions apply.

Advertising Opt-Outs: Some states have nuanced requirements that, for Tech World Supply, impact sharing of information for advertising purposes. We've provided the opportunity to make an opt-out choice that meets or exceeds applicable state-law requirements.

CONSUMER DATA PRIVACY

Collection

We may collect information relevant to you in three ways.

First, we may collect information directly from you. This could be as part of your interactions with Tech World Supply personnel or when you provide information through our digital properties.

The personal information we collect directly from you may include:

• Name
• Postal address
• Email address
• Phone number
• Payment card number and other payment information
• Your Tech World Rewards member ID
• Survey responses
• Chat submissions
• Reviews and other content you post on our digital properties in publicly accessible blogs and other forums

In certain situations, we may also collect other information directly from you such as:

• Driver's license number (for example, if you return a product or apply for credit)
• Social Security Number (for example, if you apply for credit)
• Location information (such as when you ask us to tell you about nearby stores)
• Demographic and lifestyle information
• Health information (for example, if you purchase a hearing aid)

Second, we will collect information by observing behavior through our digital properties.

Information Collected Automatically

Our digital properties are not designed to respond to "do not track" requests from browsers. We may collect information about your digital interactions with us including, for example:

• Type of device and/or browser you're using
• IP address
• Browsing behavior while visiting our digital properties
• The URLs of the websites visited before visiting our site
• Mobile device identifiers (IMEI/UDID, MAC address)
• Advertising identifiers (IDFA for Apple, AAID for Android)
• Location information

Location Information

Most current operating systems on mobile devices require that a user give permission for a specific app to collect specific location information—don't give our app permission if you don't want that information collected. Note that adjusting these settings does not completely eliminate the ability of others to develop location information about your device (such as non-specific location information derived from IP addresses).

Collection by Others

Tech World Supply and our partners use cookies, pixels, tags, or similar technologies on our digital properties. We may permit third-party service providers to collect and process some information from our digital properties through these or other automated means. We may share personal information with those providers and may have similar arrangements with interest-based advertisers.

Our digital properties link to other companies' websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you are visiting to understand their privacy practices—our policy will not apply to others' digital properties.

Third, we may receive information about you from other sources, independent of you. For example, we may receive information about you as a gift recipient or from our financial-services partners arising from our Tech World Rewards Credit Card program. We may also receive information related to you from data brokers or other third parties.

Use

We will use information about you to meet your expectations, give you a great experience with Tech World Supply, and improve our business to better serve you and others in the future. Some examples of this may include:

• Identifying you or a device on our digital properties to personalize or customize experiences
• Fulfilling orders and requests for products, services, or information
• Processing refunds, returns, and exchanges
• Tracking and confirming orders
• Delivering and installing products
• Managing and providing benefits of our Tech World Rewards programs
• Managing our Tech World Rewards Credit Card program
• Conducting research and analytics
• Engaging in internal uses with the purpose of enhancing existing or creating new products, services, and technologies

We will also use information related to you in efforts to protect you, our customers, Tech World Supply, and other stakeholders. Examples may include detecting and responding to security incidents, protecting against and responding to malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.

We may use location information collected by a digital property to, for example, help you locate nearby services, or provide you with personalized content, information, or notices.

Finally, we will seek to tell you about technology and other products and services that we think you will find useful through marketing, advertising, and other communications. That means we will use information about you to predict what you may find useful. We or other advertisers may use those predictions to choose marketing messages to send you on our or others' digital properties and monitor the response to that message.

Sharing

We may combine or share information among current or future Tech World Supply companies, including affiliates and subsidiaries.

We may share your information with third parties to perform services on our behalf such as:

• Fulfilling orders and delivering packages
• Scheduling and performing product installations
• Providing customer care and technical support
• Maintaining our Tech World Rewards programs
• Sending marketing communications and providing advertising services
• Measurement and reporting of advertising frequency, attribution, and performance
• Personalizing customer experience on our digital properties
• Conducting research and analysis
• Processing credit card payments
• Detecting fraud and other illegal activity

We also may share personal information in connection with co-branded product or service offerings. Additionally, we may share personal information in connection with financial products or services related to our business, such as private-label credit cards. For example, when you apply for a Tech World Supply Credit Card, we share personal information about you with our banking partners that issue the card.

We work with a number of companies that provide products or services directly to you through our Marketplace. We share personal information about you with these companies to support a transaction at your request. They are prohibited from using such information for any purposes other than in support of making their products or services available to you.

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Tech World Supply, our customers, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, joint venture, reorganization, divestiture, dissolution, liquidation, or similar event.

Interest-Based Advertising

You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.

As a general rule, when we share personal information the contract between us and the receiving party places specific limits on how they use the information. However, this general rule does not apply to some information sharing for advertising purposes. For example, we may share browsing history from our website or our prediction of your preferences/interests and personal information with third parties to support providing you or a device relevant ads.

We may share consumer purchase history with social-media companies so that, if you have an account with that company's digital properties, they can improve the performance of our advertising on their properties. Some of these companies will combine this information with other personal information for their own purposes, independent of Tech World Supply, but are obligated by law to follow their own privacy policy.

Social Media Features

Our digital properties may include ways to interact and share using social media, through features such as a "thumbs up" button, "share this" button, or interactive widgets. These features may collect information such as your IP address or the page you are visiting on our website and may set cookies. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature.

HOW WE PROTECT INFORMATION ABOUT YOU

We use a variety of cybersecurity measures designed, under a risk-based approach, to ensure the confidentiality of information about you from bad actors. However, as set forth in the applicable terms of use for each digital property, we cannot and do not guarantee the security of information we collect.

You also can do your part to help protect the information you provide to us. Create a strong password. Use that password only on our digital properties and not on other sites or for other accounts. And do not share your password with anyone—especially anyone claiming to work with us. We would never contact you and ask for your password.

PROTECTING CHILDREN'S PRIVACY

We do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will promptly delete that information. Our digital properties are not intended for minors under age 18.

If you believe we are processing information about a child or minor without parental consent, please contact us as specified in the "How to Contact Us" section below.

PRIVACY POLICY UPDATES

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

HOW TO CONTACT US

If you have any questions about our Privacy Policy or practices, please contact us:

Phone:
614-490-0062

Email:
PrivacyManager@TechWorldSupply.com

Address:
Rousseaubrand LLC
Attn: Customer Care/Privacy
3737 Easton Market Suite 1216
Columbus, OH 43219

You also may contact us at the above to stop receiving direct mail from us. If you wish to make an Access, Deletion, or Advertising Opt-Out request as discussed at the start of this policy, you or your authorized representative must follow the methods provided on our website.

STATE-SPECIFIC PRIVACY RIGHTS

California Residents

If you are a California resident and would like to learn more about your rights under California's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Colorado Residents

If you are a Colorado resident and would like to learn more about your rights under Colorado's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Connecticut Residents

If you are a Connecticut resident and would like to learn more about your rights under Connecticut's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Delaware Residents

If you are a Delaware resident and would like to learn more about your rights under Delaware's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Iowa Residents

If you are an Iowa resident and would like to learn more about your rights under Iowa's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Maryland Residents

If you are a Maryland resident and would like to learn more about your rights under Maryland's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Minnesota Residents

If you are a Minnesota resident and would like to learn more about your rights under Minnesota's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Montana Residents

If you are a Montana resident and would like to learn more about your rights under Montana's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Nebraska Residents

If you are a Nebraska resident and would like to learn more about your rights under Nebraska's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

New Hampshire Residents

If you are a New Hampshire resident and would like to learn more about your rights under New Hampshire's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

New Jersey Residents

If you are a New Jersey resident and would like to learn more about your rights under New Jersey's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Nevada Residents

If you are a Nevada resident, you have the right to request that Tech World Supply not sell your personal information to third parties. To submit this request, please send us an email at PrivacyManager@TechWorldSupply.com. However, please note that Tech World Supply does not sell personal information about you to third parties as defined under Nevada law.

Oregon Residents

If you are an Oregon resident and would like to learn more about your rights under Oregon's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Tennessee Residents

If you are a Tennessee resident and would like to learn more about your rights under Tennessee's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Texas Residents

If you are a Texas resident and would like to learn more about your rights under Texas's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Utah Residents

If you are a Utah resident and would like to learn more about your rights under Utah's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

Virginia Residents

If you are a Virginia resident and would like to learn more about your rights under Virginia's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page at www.techworldsupply.com/privacy-rights.

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