Accessibility Statement

Last Updated: October 30, 2025

Accessibility

Tech World Supply is committed to promoting accessibility, diversity and inclusion. We believe all of our customers should be able to easily shop online, use our smartphone apps, and access all of our other websites and digital offerings.

We strive to create an inclusive and barrier-free environment where everyone can access technology products and services with ease and dignity.

TechWorldSupply.com and Mobile App Accessibility

We make every effort necessary to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines (WCAG), as well as requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010.

We use design standards that help customers identify, interpret, understand and interact with information presented on our websites and mobile apps. Our commitment includes:

• Clear and consistent navigation throughout our digital properties
• Alternative text descriptions for images and graphics
• Keyboard navigation support for users who cannot use a mouse
• Compatible design with screen readers and other assistive technologies
• Sufficient color contrast for readability
• Resizable text and responsive design for different viewing needs

Software Recommendations and Settings

We follow W3C's globally recognized standards to provide content that is compatible with computer-based assistive technologies and browsers. We recommend using the most current versions of (or the version released just prior to) the manufacturer's assistive technology applications, along with current versions of browsers.

We also recommend trying different types of browsers with assistive technology applications to determine which combination works best for you. Popular browser and assistive technology combinations include:

• JAWS with Chrome, Firefox, or Edge
• NVDA with Chrome or Firefox
• VoiceOver with Safari (macOS and iOS)
• TalkBack with Chrome (Android)

Additionally, we support screen magnification technologies and accessibility features — like zoom, color and other image controls — that major browsers provide. We don't provide assistive technology applications or browsers. Please visit the individual manufacturer's site for information about how to obtain them. You may also have access to assistance from local and state agencies or non-profit groups in your area.

Ongoing Accessibility Improvements

Tech World Supply is continuously working to improve the accessibility of our digital properties. We regularly:

• Conduct accessibility audits and testing with assistive technologies
• Provide accessibility training to our development and design teams
• Update our websites and apps to incorporate the latest accessibility best practices
• Monitor and respond to user feedback regarding accessibility issues

Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content, such as embedded videos, social media feeds, or external links, may not meet the same accessibility standards. We encourage third-party content providers to make their content accessible and work with them when possible to improve accessibility.

We Want to Hear from You

Your feedback is important to us. If you would like to give us feedback about accessibility at Tech World Supply, or if you encounter any accessibility barriers while using our website or mobile apps, please let us know.

Contact us:

Email: accessibility@techworldsupply.com

Phone: [Your Phone Number] (1-XXX-XXX-XXXX)

Mail:
Tech World Supply
Accessibility Team
[Your Complete Street Address]
Columbus, OH [ZIP Code]

When reporting an accessibility issue, please include:

• A description of the accessibility barrier you encountered
• The web page URL or app screen where the issue occurred
• The assistive technology you were using (if applicable)
• Any other relevant details that will help us understand and address the issue

We will make every reasonable effort to respond to your accessibility feedback within 5 business days and work toward a resolution as quickly as possible.

Alternative Shopping Options

If you experience difficulty using our website or mobile app, we offer alternative ways to shop:

• Call our customer service team at [Your Phone Number] for phone orders and assistance
• Visit any Tech World Supply retail location for in-person shopping assistance
• Email our customer service team at support@techworldsupply.com for order assistance

Commitment to Accessibility

At Tech World Supply, accessibility is not just a legal requirement — it's a core value. We are committed to ensuring that everyone, regardless of ability, can access our products, services, and information.

We recognize that accessibility is an ongoing effort, and we are dedicated to continuously improving the user experience for all of our customers. Thank you for choosing Tech World Supply.

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